Ask LISA 2.0: A Summary & FAQs - D2L LMS

Meet LISA 2.0 [beta]! Short for Learning Intelligence Search Automation, LISA is your A.I. natural language search tool for your LMS data.  Powered inside, LISA returns your search queries and suggests existing reports. 

Before you get started... 

  • LISA is utilized inside; accessible from the bottom right corner.
  • LISA will suggest reports based of your query. See suggested reports at the bottom of your results.

Who is LISA?

She's your built in LMS data assistant! As IntelliBoard's Learning Intelligence Search Automation feature, she's always learning; the more people utilize LISA, the more powerful she becomes.  Accessible inside, LISA returns your search queries with data from your LMS and suggests existing reports. 


Clicking on LISA 2.0 will show you the following options: Ask Lisa, Live Chat, Contact Us and Search Support. 


Ask LISA: "Ask LISA" will help you faster search for the results. Need to see Course Progress? Simply type in "Course Progress" and LISA will automatically generate data for you.

NOTE: Ask LISA is available from Level 5 Subscription but all clients regardless their subscription plan will have access to support pages.

Live Chat: If you have any questions and need life support click on "Live Chat". Support team will answer your questions right away.

NOTE: Messages that are sent during not working hours will be automatically changed to support tickets and Support Team will get back to you shortly.

Contact Us: Send a support ticket and the Support Team will get back to you shortly.

Search Support: Select Search Support and it will lead you to Support Portal where you can find step-by-step guidance for connecting your LMS to IntelliBoard, configuring settings, report details and much more. 

How can I access LISA? 

IntelliBoard Admins will automatically have access to LISA in the bottom right corner of the platform.

How do I modify LISA results?

Clicking Personalize LISA Results opens a new window where you can add additional data columns and add filters.  For additional details, click here.


How can I save LISA results? 

Clicking Personalize LISA Results opens a new window where you can bookmark LISA results. Your LISA results will be added to your "Bookmark(s)" on the Navigation Bar.  Click here for additional details about exporting and sharing LISA results.


I'm not getting data. Help?  

LISA will continue to learn, but share your feedback by clicking "Please share!" 

Also utilize the following suggestions: 

  1. Please make sure that all words are spelled correctly.
  2. Please try different sentences.
  3. Please try fewer keywords.



For additional assistance, please email

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