Please find the overview of the Refund block under Configuration settings below.
NOTE: IntelliCart Configuration can be found under IntelliCart > Settings > Configuration.
1. Enable refunds
Enable this box to add an ability to refund payments. Read more about refunding HERE.
2. Enable manual refunds
Enable this box to add an ability to do manual refunding. This will add a Manual Refund checkbox to the refunding page. If you enable this, IntelliCart won't send a refund script to the payment gateway, so you'll be able to bring money back using any needed way. Thus, IntelliCart will only show the Refunded status.
3. Refund reasons (one per string)
Add reason(s) to this box (one reason per line), so they will appear as a drop-down when you refund some payments.
4. Action after refund
Select the action that will be done with user's product enrollment after payment refund.
- Keep user enrolled: Selecting this option will leave user's product and course enrollment as active.
- Disable course enrollment: Selecting this option will change user's product and course enrollment to suspended.
- Unenrol user from course: Selecting this option will unenroll user from product and courses in it.
For additional assistance, please email firstname.lastname@example.org.